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Policy

Shipping Policy

Shipping and delivery timelines depend on order contents, destination, carrier availability, and operational conditions.

Delivery Address

Customers must provide a complete and accurate address, mobile number, pincode, city, state, and country.

Processing

Orders are processed after confirmation. Some handmade or specialty products may require additional preparation time.

Tracking

Order status and delivery updates are made available through the account area when backend data is available.

Delays

Weather, courier limits, holidays, and regional service interruptions can affect delivery timing.

Shipping Charges

Orders of $50 or more ship free. Below $50, the total cart weight is rounded up to the next whole kilogram after quantities are included, and shipping is charged at $12 per kilogram.

Service Areas

Delivery is currently available to serviceable pincodes only; availability is confirmed automatically during checkout.